Terms of Service
Terms Of Service
Last Revised: 15 January 2021
1. Acknowledgment
This Agreement is a legally binding agreement (the “Agreement,” “Terms of Service,” or “TOS”) between you (“You,” “Your,” or “Yourself”) and FleetFare, LLC of 5421 Rose Marie Ave., N., Boynton Beach, FL 33472-1009 (“FleetFareTM,” “Company,” “We,” “Us,” or “Our”).
By signing up with, using or receiving services supplied by FleetFareTM (the “Service”), and downloading, installing or using any associated application (the “Application”), you acknowledge and agree to be bound by this Agreement and any future amendments published at http://www.FleetFare.com/termsofservice or through the Service.
2. Representations, Warranties and Agreements
2.1 Participant Representations, Warranties, and Agreements
By using the FleetFareTM Platform, Application or Service, you represent, warrant, and agree that:
- You will be the sole authorized user of the account.
- You are at least 18 years old and have legal capacity to enter this Agreement.
- You will only use the Service and Application for lawful purposes.
- You will not use the Service to cause nuisance, annoyance or inconvenience.
- You will not impair, damage, copy or distribute the Service without written permission.
- You will keep your credentials secure and remain responsible for activity under your account.
- You will comply with all applicable laws where you use the Service.
- You will provide proof of identity if reasonably requested.
- You are responsible for data network access fees, device compatibility, and any delays inherent to internet and electronic communications.
- SMS messaging charges may apply when requesting transportation services by SMS.
2.2 Additional Operator Representations, Warranties, and Agreements
- Operators must maintain all required licenses, approvals and authority to provide transport services.
- Operators must have legal right to operate commercially licensed vehicles meeting safety standards.
- Operators must maintain valid liability insurance and are solely responsible for liabilities arising from operation of their vehicles.
- Operators must obey all local, state and federal laws.
3. License Grants and Restrictions
3.1 Licenses granted by Company to Company Content
Subject to compliance with this Agreement, FleetFareTM grants a limited, non-exclusive, non-transferable license to view, download and print company content for personal and non-commercial purposes from a single device.
You may not reverse engineer, decompile, distribute, sell, rent, transfer, publicly display, transmit, broadcast or exploit the Service, Application or company content except as expressly permitted.
3.2 Application License
FleetFareTM may collect technical information about your device and software to support updates and product improvements. Third-party services and materials may not be available in all locations or languages. FleetFareTM may change, suspend or remove access to services at any time without notice.
3.3 License granted by User
If users post or transmit content through the Service, users grant FleetFareTM a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license (with right to sublicense) to use and display that content in connection with the Service and Application.
4. Payments
4.1 General Payment Information
Use of Services may result in charges. FleetFareTM facilitates payment on behalf of third-party providers. Charges are generally final and non-refundable unless otherwise determined by FleetFareTM.
FleetFareTM may establish or revise charges at any time. Promotional offers may result in different pricing. Gratuities are voluntary.
4.2 Administrative and Cancellation Fees
Administrative or cancellation fees may apply when a ride is canceled after acceptance or when pickup conditions are not met.
4.3 Repair and Cleaning Fees
Users are responsible for repair or cleaning costs in excess of normal wear and tear when verified by FleetFareTM.
5. Termination; Modifications
5.1 Termination
Either party may terminate participation at any time. FleetFareTM may retain archived records as required by law or legitimate business purposes and may bar future use in its discretion.
5.2 Modifications
FleetFareTM may modify this Agreement or related policies at any time. Continued use after changes constitutes consent to the updated terms.
6. Disclaimers; Limitation on Liability; Indemnification
6.1 Disclaimers
Services are provided on an “as is” and “as available” basis. FleetFareTM disclaims warranties to the maximum extent permitted by law. You are responsible for your interactions with other users and third-party providers.
To provide Services, FleetFareTM may process GPS, location and contact information as described in privacy policies.
6.2 Limitation of Liability
FleetFareTM and related parties are not liable for indirect, punitive, special, incidental, consequential or other damages, subject to non-excludable rights under applicable law.
6.3 Indemnification
You agree to defend, indemnify and hold FleetFareTM harmless from claims, losses, liabilities and costs arising from your breach of this Agreement, violations of law, third-party rights, or use of the Service.
7. Dispute Resolution
Disputes are subject to binding arbitration except where otherwise permitted. You and FleetFareTM waive rights to jury trial and class actions to the maximum extent permitted.
7.1 Arbitration Rules and Governing Law
Arbitration will be administered by the American Arbitration Association (AAA) under applicable AAA rules. This Agreement is governed by the laws of the State of Florida, USA.
7.2 Arbitration Process
A party initiating arbitration must submit a written demand under AAA procedures.
7.3 Arbitration Location and Procedure
Unless otherwise agreed, arbitration will be conducted in Palm Beach County, Florida.
7.4 Arbitrator’s Decision
The arbitrator will issue a written award with essential findings. Awards may be entered in a court with jurisdiction.
7.5 Arbitration Fees
Filing and administrative fees are handled per AAA rules, subject to the fee terms stated in this Agreement.
7.6 Changes in Dispute Resolution Section
You may reject changes to the dispute resolution section by sending written notice within 30 days of effectiveness.
8. Miscellaneous Provisions
8.1 Intellectual Property
All intellectual property rights in the FleetFareTM Platform and Services are owned by FleetFareTM or its licensors. Feedback submitted by users may be used by FleetFareTM without compensation.
8.2 Notice and Communications
By using FleetFareTM, you consent to receive communications including email and text messages related to account activity, services, verification, and platform notices. Carrier messaging rates may apply.
9. AI-Assisted Services and Communications Consent
FleetFareTM services may include AI-assisted chat and voice interactions. By using these services, you acknowledge that responses may be generated or assisted by AI systems and may not be error-free.
- You consent to AI-assisted interactions for support, onboarding and service information.
- You consent to receiving verification codes and service communications by email and SMS where applicable.
- You agree that FleetFareTM may use provided contact information to operate and secure your account.
- You are responsible for validating critical decisions before relying on AI-generated outputs.
Last Updated: March 16, 2026
